Reimbursement Recovery Services

Hinge Commerce Reimbursement Team at Your Service

Our team of dedicated US-based Operations Specialists is well-versed in Amazon’s reimbursement process and policy updates, maximizing your potential recovery amount.

Uncover lost revenue with our no-cost FBA Reimbursement Audit and Vendor Chargeback Audit. Commission is only invoiced when we successfully recover funds from Amazon on your behalf.

Hinge Commerce has consistently achieved 75%+ recovery rate for all our clients for FBA reimbursements and Vendor Central.

Our Focus

Seller Central

Vendor Central

ASN accuracy
Carton Content Accuracy
No carton/package content label
Overage PO units
Oversized Carton
PO on-time accuracy
Product Preparation
Rejected PO Rate
Pickup Accuracy
Ship In Own Container (SIOC)

Hinge Commerce helped recover over 75% of FBA Reimbursements submitted due to lost shipments, inventory damages, and fee discrepancies from Amazon in the last 2 years. Their team of experienced professionals is knowledgeable in the Amazon FBA reimbursement process and made the experience straightforward and hassle-free for me and my team. We highly recommend Hinge Commerce's services to any business that sells on Amazon.

Hinge Commerce was able to recover more than 80% of FBA Reimbursements submitted due to lost shipments, inventory damages, and fee discrepancies from Amazon in the last 3 years. Their expertise and dedication to our business helps ensure bottom-line profitability which allows our internal teams to focus on other priorities. I would highly recommend their reimbursement service to any Amazon seller.

Hinge Commerce has been a valuable partner in helping reduce our Amazon Vendor Chargebacks within the last year. Their team of experts have a deep understanding of Amazon's Vendor Central requirements in which they have identified potential compliance issues and provided recommendations for action. Hinge Commerce has partnered with us to reduce monthly chargebacks by 90% due to their success with chargeback disputes and recommendations for adjustments to avoid future fees! I highly recommend their Vendor Central Chargeback Analysis and Dispute service to any brand that is struggling with profitability and chargebacks on Amazon.